Help us deliver your spa or sauna safely and on time.
A little preparation on your part can help our team ensure a smooth hot tub delivery and install. Check out these pro tips so you can access your wellness benefits as soon as possible.
What to Expect
Make sure you’ve selected a structurally sound, level surface to place your new wellness system. Consult one of our trusted partners to confirm that the location can support its weight.
Hot tubs often require special wiring. Coordinate with an electrician to make sure you have the correct outlet ready for your new spa.
It’s important for you to have access to a clean source water to fill your tub. Have your tap water tested by a specialty firm in advance.
Send us photos and measurements of the tub location and path we’ll be taking from the driveway to ensure clearance. Don’t forget to remove obstructions.
Before we deliver your hot tub or swim spa, there are some things we need to know. Fill out our Pre-Delivery Form.
Do I need a building permit?
Many cities and counties require permits for exterior construction and electrical circuits. Check with your county or city to see if a building permit is required for hot tub installation.
Do I need a fence or a gate around my hot tub?
Some communities have codes requiring residential barriers such as fencing and/or self-closing gates on the property to prevent unsupervised access to a hot tub by children under five years of age. Consult your local or county building codes to determine the need for a fence or gate.
Do I need a plumber?
Plumbing is not required. You can fill your tub with a garden hose.
Do I need an electrician?
Yes, you will need an electrician to make sure you have the correct wiring for the specific type and model of your hot tub.
Can I install my hot tub on grass?
A hot tub requires a concrete slab, reinforced deck, or firmly compacted soil with crushed gravel to support its weight. We recommend installation on concrete.
Can I place my hot tub on a deck?
If you want to install your hot tub on a wooden deck, it is best to have a qualified contractor or structural engineer evaluate your structure. The deck will need to be able to handle the weight and size of the hot tub when it is filled with water. It is possible to have the deck reinforced before delivery.
Still have questions about your hot tub delivery and install? Get in touch with one of our sales or service professionals.