“Very informative staff who seems to know the industry well. Polite and patient when answering ALL of our questions. No sales pressure. A lot of displays on hand to choose colors, styles, and features. I really like the fitness pool they had on display at the Crossville, TN location. We ended up purchasing a free flow hot tub from them. We have been looking and researching for about a year before buying.”

Marie C.

“Wonderful Company to deal with! So very pleased with Misty and all her help and she isn’t pushy in any way. She bends over backward to get you what you want and is so sweet. The delivery crew was amazing and really know their business. Installing was quick and professional. Thank you, Hot Springs, for such a positive experience.”

Susan G.
Crossville, TN

“My husband and I just wanted to share our feelings about Hot Spring Spas in Lebanon. We had a wonderful experience and could not have asked for a better company to purchase from. We met with the owner first but then were forwarded onto Hope. She was wonderful in answering questions there in the store and through email. Thank you all very much!”

Samantha B.
Lebanon, TN

“The placement and installation crew were extremely polite, courteous, and knew exactly what they were doing. They removed the covering and were very careful not to damage the tub in any way. We are extremely pleased with their efforts.”

Denis L.

“We have had such a great experience with our new Hot Tub. Adrienne has been so helpful and friendly. Even after the sale and installation, she reaches out to us and helps us learn how to care for and enjoy the experience. This company is not just a sales organization. They are an experience. From the test soaks in the showroom to the advice two months later, our experience has been amazing. This is the place to make your decision with. You won’t regret it.”

Rob B.

“We can’t say enough about how pleased we have been with our hot tub purchase from Hot Springs of Music City in Lebanon. Megan was great to work with and her knowledge was very helpful when making our hot tub selection. Hot Springs was also very accommodating when we needed to extend our delivery date out further than expected due to unforeseen circumstances. Delivery was smooth and quick. We love the product and are very thankful for the service we received! We would highly recommend Hot Springs of Music City to anyone interested in purchasing a new hot tub!”

Meaghan H.
Lebanon, TN

“We have been amazed at the personal service after buying our hot tub from Hot Springs. Adam is a phone call away and always answers the phone to guide me through questions and any issues I’ve had. Lisa in scheduling has been great as well. Ryan, the service tech has been quick to fix any problems and always with a smile. We cannot recommend this company enough. Best customer service out there!”

Margot C.

“This is the best place ever to purchase a swim spa. Adrienne sells from her heart and makes buying and owning their products a wonderful experience. I had shopped for some time and when I met her, I told her that I was going to buy one from only her…one day. That took some time. My husband went back for me to “dream” and she made it happen on that trip. During the delivery, a small mishap happened and she made sure it was addressed and corrected. She exudes trustworthiness and care in following up. I don’t know how long she has worked there but she makes you feel welcomed and at home. The rapport the team has is tangible. It is a special place. Adrienne is truly gifted in customer service.”

Tonya D.

“I have been so pleased with my hot tub. I have rheumatoid arthritis and it has improved my quality of life. At this point, I could not live without it.”

Karen B.
Lebanon, TN

“The hot tub is the best investment we made.” 

Pam H.
Lebanon, TN

“Helps relax muscles and stiffness.”

John E.
Readyville, TN

“After yard work, it’s great for muscles and back.”

Dwayne S. 
Gallatin, TN

“It keeps me going after 2 back surgeries.”

Johnny G.
Mt. Juliet, TN 


Scott Y.
Gallatin, TN

“Hot tub healing makes my knees feel great.” 

Rich & Carol W.
Mt. Juliet, TN

“Great stress relief.” 

Chester H.
Lebanon, TN

It helps you take a few minutes out of a stressful day for yourself.

Kim H.
Lebanon, TN

Sitting, relaxing, having a beer.

B. Staples
Murfreesboro, TN

It’s hot and soothing.

Terri J.
Watertown, TN