Hot Tub Service & Repair

This serves as an agreement between myself and Hot Spring Spas of Music City/of the Upper Cumberland to perform the selected Spa Care services on my hot tub monthly from the date this form has been filled out and submitted if a monthly plan was selected, or annually if an annual plan was selected. Chosen packages and/or service agreements will automatically renew unless I notify Hot Spring Spas of Music City/of the Upper Cumberland that I wish to change or cancel my service option. I understand my package or service does not include any repair or maintenance of any hot tub parts, plumbing, controls, or other service that would normally be covered by the manufacturer’s warranty or performed by a certified spa technician. Water care products are not provided. I agree to have water care products delivered to my home when my Spa Care service is performed, billed to the credit card on file at the current prices. Fees will be processed the day of service, provided there is a credit card on file. Monthly rates for each service above are prorated for equal monthly billing. Should I choose to cancel this agreement, I understand that any refund which might be due will be reduced if any drain and fill services have been performed prior to cancellation that was part of the monthly prorated amount. Warranty call-out fees are waived only for hot tubs currently under warranty. All hot tub packages include two Drain, Clean, and Fill services for the year. Drain, Clean, and Fill service includes the following: complete water drain, cover cleaned, and conditioned with 303 Protectant, complete fill, start-up water balancing, filters tested, any needed product added.

This serves as an agreement between myself and Hot Spring Spas of Music City/of the Upper Cumberland to perform the selected Spa Care services on my swim spa monthly from the date this form has been filled out and submitted if a monthly plan was selected, or annually if an annual plan was selected. Chosen packages and/or service agreements will automatically renew unless I notify Hot Spring Spas of Music City/of the Upper Cumberland that I wish to change or cancel my service option. I understand my package or service does not include any repair or maintenance of any swim spa parts, plumbing, controls, or other service that would normally be covered by the manufacturer’s warranty or performed by a certified swim spa technician. Water care products are not provided. I agree to have water care products delivered to my home when my Spa Care service is performed, billed to the credit card on file at the current prices. Fees will be processed the day of service, provided there is a credit card on file. Monthly rates for each service above are prorated for equal monthly billing. Should I choose to cancel this agreement, I understand that any refund which might be due will be reduced if any drain and clean services have been performed prior to cancellation that were part of the monthly prorated amount. Warranty call-out fees are waived only for hot tubs currently under warranty. All swim spa packages include ½ Drain and Clean service for the year. Drain and Clean service includes the following: ½ water drain, cover cleaned and conditioned with 303 Protectant, fill started, filters tested, any needed product added.